Comments on: LG Netbook? Forget About It. It Sucks

By: VB

VB — Wed, 22 Dec 2010 07:00:19 +0000

I thought that the LG service is bad only in my country (RO) and intended to try to get help through the international service… but this post just did enlighten me.

My issue is more simple than this – I bought a touchscreen phone and I wanted some info regarding some things that ARE NOT explained in the manual and though on their support / service page they say “we gonna solve your issue right from the first contact”… think twice – they just gave me a service office phone number… while they say that you can get help by e-mail.
No more LG products for me EVER (former experience: I did change 3 DVD-RW’s for my pc because of open/close door issues… the last one still has THE SAME problem but I gave up on changing them and bought a pioneer instead)

By: nicko

nicko — Sat, 31 Jul 2010 06:43:47 +0000

You should sent you complaints to LG korea, the local service center is managed by unqualified technicians who are only interested in doing very simple operations and monetary gains. The local management is aware and condone their actions. LG Korea is an international operation and is very serious about their product image and service quality, but unfortunately they are not aware of the cover ups of bad service which you have 1st hand experience. They do not issue job sheets for such incidents and so it is not reflected in their records. I am sure you will be get better service once LG Korea knows about your case.

By: mado

mado — Sat, 13 Mar 2010 21:34:48 +0000

I got the same problem !!!!

By: me

me — Thu, 10 Dec 2009 15:31:42 +0000

try dell.
its not bad.

By: Alex

Alex — Mon, 05 Oct 2009 13:27:32 +0000

@steph: I wanna use social media to let the mass know. Even if they change a new piece for me, the damage has already been done.

@walter: yeah, there are a lot of netbook models to choose from. It’s the design that attracted me. But a bad move from me to get LG.

By: Walter

Walter — Sun, 04 Oct 2009 06:24:06 +0000

I don’t trust any LG brands. Have you considered Lenovo?

By: Stephanie

Stephanie — Sat, 03 Oct 2009 07:24:25 +0000

I nv had a good impression of LG’s quality anyway, much less get a netbook from them! no matter how good their phones look and how tempted I am to buy them, I always tell myself “erm, but LG leh..” hahahaha!
u could have been more persistent in the service centre, which isn’t quite u.. since the little ikan bilis in the service centre can’t satisfy u den probably u shld go for ppl with more power and authority to solve ur problem and discontentment with the service quality..? *shrugs

By: Edmund

Edmund — Thu, 01 Oct 2009 21:01:22 +0000

Oh man… LG after sales sux… Thanks for the feedback, Alex! =D